IMPACT CONSULTANTS case study - Egencia

Egencia : Integrating acquisitions and systematising synergies

INTERNATIONALISATION · STRATEGY · PRODUCT MANAGEMENT · CHANGE MANAGEMENT · TRAVEL

Led by Alexandre Veau during his time at Egencia

Context

Egencia is a leading corporate travel management company, helping businesses optimise their travel programme and their travellers’ experience. After significant organic growth, Egencia decided to accelerate through targeted external growth.

Our response

• An integration programme including:
• An analysis of the acquired companies’ strengths through a well-honed due diligence process
• A strategy for integration and for systematising synergies
• Harmonised tools and documented processes as a source of efficiency and of eliminating manual tasks
• An organisation able to absorb current and future growth

Results

• 3 significant acquisitions facilitated by this approach
• Newly integrated points of sale representing more than 30% of volumes
• Operating costs down 15%
• A structure that allowed volumes to double
• Engaged and motivated teams