AS A GUEST
CONTEXT
Experience and customer relationship
Hospitality
Organisation & Transformation
Technology
As a guest is an online agency highlighting French upscale independent hoteliers.
It provides customers with a booking platform to find the offer that best suits them, at a fixed price of 89 € throughout the year.
Background:
Mission carried out within the framework of our partner Paris & Co.
A performance judged not satisfactory enough for the acquisition of new hotels.
Need for rapid improvement for recovery.
ANSWER
- Flash missions of a few days.
- Diagnosis and recommendations via a review of processes, organisation and customer feedback.
RESULTS
- A diagnosis shared and validated by the founders.
- Concrete leads set up quickly by the As a Guest team.
Étiquettes :
Business Growth Plan, Business Travel & MICE, Communication & RP, Customer experience and relationship, Data management & CRM, Digital marketing, Digital transformation, Distribution, External growth & Partnerships & M&A, Finance & Financing, Health, Hospitality, innovation, Internationalization, Interventions, IT, Market intelligence, Operational marketing, Organisation & Transformation, Others, Pilotage de la performance, Process management, Project management, Revenue management, RH, Sales, Secteurs d’activités, Sectors of activity, Strategic marketing, Strategy & Governance, Sustainable growth, Technology, Tourism & Leisure, Transport & Mobility, Transport & Mobility"