Interventions

M&A Trends: The secrets of a successful M&A strategy

M&A TRENDS: THE SECRETS OF A SUCCESSFUL M&A STRATEGY Fast-growing companies use external growth (M&A) as an essential lever to consolidate their activities and adapt to the new industrial landscape. This transformation has become an additional lever, or sometimes a necessity, to maintain an increased pace of growth. Recent deals in the travel and travel tech sectors provide a good illustration of this phenomenon: Travelsoft integrates Traffics, Travel Compositor, Eventiz and more recently 3 new acquisitions: TravelgateX, Atcore Technology and Travel Connection Technology to achieve critical mass with global coverage: The diversification of its offerings and its new technological capabilities give it a competitive edge, enabling it to offer a wider range of innovative, customised solutions to its customers worldwide. American Express GBT has recently acquired CWT (currently undergoing regulatory approval) and Egencia, consolidating its position as a global leader: Enabling a broader range of offerings across all customer segments, a larger geographic footprint, increased negotiating strength with suppliers and additional efficiency gains. CDS has acquired CRC and Goelett, to increase its depth of offer and its position as European leader in business travel: By combining the strengths of these entities, CDS can cover new markets, diversify solutions for agencies and corporate clients, and use best practices that can be transposed to new countries. The IMPACT CONSULTANTS team of experts will guide you step-by-step through the various areas of intervention, to apply best practice in terms of external growth: 1. Preparation and Preliminary Assessment Acquisitions as a growth accelerator As these players have demonstrated, an external growth strategy enables companies to rapidly acquire new skills, penetrate new markets and strengthen their competitive position. A merger or acquisition between two companies significantly accelerates development and enables identified growth drivers and synergies to be realised. Whether the aim is to increase revenues, extend geographical reach or diversify product offerings, the external growth strategy must be integrated into the company’s overall strategy, by defining the levers targeted using predefined evaluation criteria. Confirmation of opportunity A preliminary review helps to confirm the target’s value-adding potential in relation to the levers targeted, as well as the points to be explored during the due diligence phase: Financial overview and additional contributions Resonance of the offering on the market (product fit) Assets on which to base growth (human, technological, trading) Reputation and initial assessment of cultural compatibility. 2. Due Diligence (DD) Due Diligence is a critical stage in the M&A process: it identifies and assesses in greater detail the strengths, weaknesses, risks and opportunities of the target company. This analysis helps to ensure that the acquisition is viable and to determine its real and projected value. Four areas are generally analysed: financial and legal, commercial, product and technical. Financial & Legal : Audit of financial statements, cash flow analysis, debt/asset valuation, verification of financial projections and valuation bases. Review of key contracts, identification of potential disputes, verification of regulatory compliance and review of tax obligations. Anticipation of the union and synchronisation of the two entities, whether they are fully integrated or remain separate. Commercial scope : Analysis of market position (market fit, strength, competition): assessment of customer segments and their potential. Study of competitors, areas of differentiation and potential threats. Depth of strategic agreements: analysis of existing partnerships and strategic alliances. Interviews or discussions to assess the strength of these agreements. Revenue assumptions and comparisons: assessment of commercial strategy, distribution channels and business models. Comparison of projected revenues with industry benchmarks. Product scope : Product fit & competitive benchmark: Assessment of the product range, product fit with the market and product life cycle. Functional review & roadmap: Analysis of innovation capabilities, development pipeline and product differentiation areas. Technical scope : Scalability, technological debt: Review of IT systems, code versions used and IT architecture structure. Product delivery: Review of development methods and their ability to deliver consistent value to customers. Security and penetration testing: Verification of security standards, regulatory compliance and system resilience. 3. Negotiation and Structuring of the Agreement Once the due diligence confirming the potential has been carried out, the negotiation phases can begin. It is important to establish the terms of the acquisition, including the purchase price, payment terms, guarantees and indemnities, the transition period and any conditions precedent. The key stages in this process are Letter of Intent (LOI): Preliminary document that describes the main terms and intentions of the parties before proceeding to more detailed agreements. Signing: Signing of the definitive agreement where the parties formally commit to the terms of the acquisition. Closing: Completion of the transaction once the conditions precedent have been satisfied, including the transfer of assets and payment. 4. Synergies and integration Integration execution (or PMI: Post Merger Integration) Integrating the acquired structure into the acquirer’s operations, systems and culture is a crucial stage in an external growth operation, requiring a detailed action plan and stakeholders defined in advance. The aim is to have a plan ready for execution on D-day, with transitional governance and predefined teams who already know each other. It is important to note that merging into a single entity is not always necessary. Sometimes it may be more appropriate to keep the entities autonomous in order to preserve certain specific synergies and maximise the benefits of the acquisition. Integration execution (or PMI: Post Merger Integration) Ongoing evaluation ensures that the strategic objectives are met and that the acquisition delivers the expected value. The impact of the acquisition is monitored and evaluated using predefined indicators: Commercial and financial performance Realisation of synergies Decisions on adjustments to be made A new phase of growth acceleration may also result Sales acceleration To optimise and maximise external growth operations and commercial acceleration, it is crucial to explore additional avenues such as market expansion, entry into new customer segments and product development. An adjusted business plan, with realistic financial projections based on new growth opportunities, internal capabilities and market realities, as well as targeted marketing actions, is essential. The contributions of IMPACT CONSULTANTS : As an expert in the

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M&A Trends: A Revival Wind Sweeping the Market.

M&A Trends: A Revival Wind Sweeping the Market. Mergers and Acquisitions (M&A) are a key driver of economic transformation and can be seen as a barometer of global financial health. Their frequency and scale can also reflect the confidence of businesses and investors in the economic environment. They mirror economic dynamics, innovation trends, and entrepreneurial strategies in response to global challenges and opportunities. Historically, periods of crisis have often seen a decrease in M&A activities, followed by recoveries marked by strategic consolidations across various sectors. After hitting a low of $1.2 trillion in 2009, the global volume of mergers and acquisitions has consistently exceeded $2 trillion annually since 2014, despite yearly fluctuations. This pattern repeated with the COVID-19 pandemic, which caused a general slowdown in economic activities, exacerbating uncertainties and complicating the valuation of companies, crucial aspects for M&A decisions. In 2020, global mergers and acquisitions declined by 9.7% to reach $2.2 trillion, down from $2.4 trillion in 2019, thus illustrating the significant impact of the pandemic on this sector. To illustrate the influence of the economic environment on M&A activities, the example of the hospitality industry is particularly telling. In 2019, this industry saw a significant reduction in transactions, highlighting the direct impact of economic conditions on M&A decisions in this sector. Indeed, the significant impact of the COVID-19 pandemic on the hospitality industry was manifested by a dramatic drop in revenues, which fell by 46% in 2020 to reach $198.6 billion. This contraction directly affected the mergers and acquisitions market, making assets far less attractive due to their marked depreciation. Concurrently, the sharp decline in valuations led to an estimated 30% decrease in the global GDP of the United States, with considerable financial losses amounting to $2.7 trillion. Major hotel chains also suffered significant financial losses, with companies like Wyndham Worldwide and Marriott International experiencing revenue declines of 36% and 75%, respectively. 2024: A New Momentum? With forecasts for rate cuts in the United States and a stabilized financing environment, conditions seem ripe for a revival in M&A activities. This revival is seen as essential for global economic transformation. Key Drivers for M&A Recovery: The Role of Inflation and Interest Rates: Improved financial conditions, driven by slowing inflation and anticipated interest rate cuts, play a key role in the resurgence of M&A activity. Catch-up in Transactions: A catch-up effect from transactions not completed during the Covid years, or any period of economic instability, is also expected to contribute to market revitalization. Strategic Adaptation of Businesses: Companies, facing the need to transform their business models, see M&A as a crucial strategic tool for complementarity or diversification. CEOs and private equity funds are seeking ways to rapidly create value. Emerging technologies, decarbonization strategies… M&A is seen as the quickest and most effective means to adapt and transform in response to market changes. M&A continues to shape the future of industries globally, with the tourism and online mobility sectors in the crosshairs for new strategic and innovative opportunities. Are you ready for M&A? Coming soon: – The secrets to a successful M&A strategy. – A close look at Travel and Travel tech operations. – Towards consensual integration plans. Each topic promises insightful revelations to successfully navigate the complex landscape of M&A. IMPACT CONSULTANTS and your external growth. Impact Consultants, Alexandre Veau and Flavie Picart. References: PricewaterhouseCoopers. (s. d.). Global M&A Industry Trends 2022. PwC. https://www.pwc.fr/fr/publications/fusions-acquisitions/global-manda-industry-trends-2022-strategie.html PricewaterhouseCoopers. (s. d.-b). Global M&A Industry Trends : perspectives for 2022. PwC. https://www.pwc.fr/fr/publications/fusions-acquisitions/global-manda-industry-trends-2022.html Our insights. (2024, 20 fĂ©vrier). McKinsey & Company. https://www.mckinsey.com/capabilities/m-and-a/our-insights Partagez cette page

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ZENRIDE

ZENRIDE Zenride is the leader in velotaf in France. Context :                                                                                                                  Based on promising initial growth in the number of ZenRide corporate customers, ZenRide has raised funds from new shareholders to accelerate its growth both in terms of corporate customers and the rate of adoption of the ZenRide service by employees. ZenRide called on IMPACT CONSULTANTS and its senior consultant Arnaud Le Masne to organize and secure this acceleration. response Central mission, from corporate strategy to optimal business execution, based on genuine cooperation between ZenRide and client companies to maximize the adoption plan. _ Arnaud Le Masne set up a sales factory to organize sales resources around targets for growth in the number of corporate customers and the rate of ZenRide adoption by employees of corporate customers. results IMPACT CONSULTANTS’ intervention enabled : _ Organize the key account sales function _ Objectivity of sales targets _ Contribute to sales growth of X% in the number of corporate customers and Y% in the average adoption rate Discover our other references! Share this page

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FUTUROSCOPE

FUTUROSCOPE CONTEXTE Strategic marketing Business Growth Plan Market Intelligence Organisation & Transformation TOURISM & LEISURE The Futuroscope is the first French leisure park, it now welcomes nearly 2 million visitors; making it a major leisure destination in France for all audiences. This subsidiary of the Compagnie des Alpes has more than 40 attractions and 2 hotels. Background:  Futuroscope and its shareholders are launching an ambitious investment plan in 2020 of 300 million euros to make the park a leisure and holiday destination of European dimension, with new hotels, new attractions, a concert hall and a water park. response IMPACT CONSULTANTS, in collaboration with our partner N&C, supports Futuroscope in the marketing and commercial implementation of this investment plan.  results A revised and refined business plan A first year above targets A prioritized business roadmap composed of identified issues and action levers in response A steering and a revised organization Discover our other references! Testimony SĂ©verine Robin DIRECTRICE DU DÉVELOPPEMENT CHEZ FUTUROSCOPE Pleasure to have in front of us people who are both nice (and that counts), caring, pros and that we would end up taking for colleagues as they are so involved in our subjects ! Share this page

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MOBILITY METRIX

MOBILITY METRIX CONTEXT project management interventions Market Intelligence Marketing opĂ©rationnel strategic marketing Business Growth Plan technology Transport & Mobility Background:  Mobility Metrix is a new innovative artificial intelligence company specializing in mobility data. The company publishes software for the representation, simulation and prediction of mobility flows based on comprehensive, multimodal mobility data (open data, purchased data). response Investor committed to this start-up and supporting its development. Contribution of business development expertise Help with positioning and marketfit Experimentation with a new offering, market testing results Start-up with 6 employees (5 international developers)              2 first accounts signed: Montpellier Metropolis and Toulon Metropolis BPI Coram research and development plan Recommendations for specifying standard software testimony Laurent Briant PRESIDENT DE MOBILITY METRIX Impact Consultants is always ready to listen to our needs, and their invaluable advice helps us to make real progress. Brainstorming and discussions with Impact Consultants are always very creative and imaginative, and often open up new ideas. Discover our other references! Share this page Transformation digitale Voyage d’affaires & MICE Gestion de projets Interventions Market intelligence Marketing opĂ©rationnel

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FUTUROSCOPE

FUTUROSCOPE CONTEXT Business Growth Plan, Business Travel & MICE, Communication & RP, Croissance durable, Customer experience and relationship, Data management & CRM, Digital marketing, Digital transformation, Distribution, External growth & Partnerships & M&A, Finance & Financing, Hospitality, Innovation, Internationalization, Interventions, IT, Market intelligence, Operational marketing, Organisation & Transformation, Others, Project management, Revenue management, RH, Sales, Sectors of activity, Strategic marketing, Strategy & Governance, Technology, Tourism & Leisure, Transport & Mobility The Futuroscope is the first French leisure park, it now welcomes nearly 2 million visitors; making it a major leisure destination in France for all audiences. This subsidiary of the Compagnie des Alpes has more than 40 attractions and 2 hotels. Background: Futuroscope and its shareholders are launching an ambitious investment plan in 2020 of 300 million euros to make the park a leisure and holiday destination of European dimension, with new hotels, new attractions, a concert hall and a water park. response IMPACT CONSULTANTS, in collaboration with our partner N&C, supports Futuroscope in the marketing and commercial implementation of this investment plan. results A revised and refined business plan A first year above targets A prioritized business roadmap composed of identified issues and action levers in response A steering and a revised organization testimony SĂ©verine Robin DIRECTOR OF DEVELOPMENT AT FUTUROSCOPE Pleasure to have in front of us people who are both nice (and that counts), caring, pros and that we would end up taking for colleagues as they are so involved in our subjects ! Discover our other references! Share this page

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PORTAVENTURA WORLD

PORTAVENTURA WORLD CONTEXT Communication & RP Data management & CRM digital transformation digital marketing Business Growth Plan Business travel & MICE PortAventura World is the 2nd theme park in Europe and one of the main tourist and holiday destinations in Spain. PortAventura World is composed of two theme parks, a water park, 2,500 rooms of 4 and 5 star hotels and a convention center. Background:  One of the main growth drivers identified is international growth. Within these sales, France represents 20% of sales. PortAventura World’s objective is to accelerate its growth internationally and more particularly in the French market. response IMPACT CONSULTANTS’ response is twofold: A strategic and operational consulting mission to establish the growth plan in France over 3 years Setting up a team in France to develop PortAventura World sales in France results A shared diagnosis and a 3-year growth plan validated including a new organization Rapid establishment of a dedicated team of commercial experts recognized in their field Exceeded revenue targets in first year with double-digit revenue growth Share this page testimony David Garcia General Manager France is undeniably a strategic market for PortAventura, and our pursuit of a strategic partnership to bolster our presence in this market has yielded remarkable results. To this end, we engaged the services of Impact Consultants to assist us in constructing and implementing our growth strategy in France.   Their performance in the first year of our collaboration has surpassed our expectations, with results exceeding our initial targets. Impact Consultants and their great teams have evolved into an indispensable component of our operations in this strategic market, establishing themselves as our trusted partner.    In sum, our partnership with Impact Consultants has proven instrumental in our pursuit of success in the French market, solidifying their status as our strategic and dependable allies in achieving our international objectives.    The best is yet to come.

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COMPAGNIE DES ALPES

COMPAGNIE DES ALPES CONTEXT Communication & PR Data management and CRM digital transformation Marketing digital Business Growth Plan Digital Transformation Business travel & MICE The Compagnie des Alpes is a European leader in leisure, it operates a dozen leisure parks with a strong identity in Europe and the largest ski areas in the French Alps. With its local roots, it develops committed, responsible and innovative projects with its 5,000 employees and partners. Background:  The Compagnie des Alpes is a European leader in leisure, it operated a dozen leisure parks with a strong identity in Europe and the largest ski areas in the Alps.Each park has defined its commercial strategy autonomously, with certain shared services at the level of the Compagnie des Alpes. This was the case for B2B sales (to SECs and tourism professionals), with a sales force for all French parks with the exception of Futuroscope, more recently joined the group, which keeps its own team. In order to study a rapprochement between the two organizations, the Compagnie des Alpes called on IMPACT CONSULTANTS. response A mission in 2 phases with:   A diagnosis of the situation and a go-no-go with the criteria and conditions for success Support before the launch of the new strategy results A project carried out in 3 months A revised organization A new B2B sales organization ready for the new season with committed and motivated teams testimony Philippe Lagrace, Sales & Marketing Director at La Compagnie des Alpes The ability of the Impact Consultants teams to analyze without prejudice all the dimensions of the merger, as well as their understanding of the challenges of the tourism market has enabled them to win the trust of all stakeholders and lead to the implementation of the reorganization in record time. Discover our other references! Share this page

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RAIL EUROPE

RAIL EUROPE MISSION 1 CONTEXT Distribution Organisation & Transformation Strategy & Governance Transport & Mobility sales Rail Europe is the leading multi-brand rail distributor in the world, a subsidiary of SNCF and the Swiss Federal Railways.   Background:   A global transformation plan for the company at a pivotal moment: strong competition in the digital sector, massive investments in technology, reduction of the necessary costs related to price alignment with competition.   Difficulties specific to the North American subsidiary with high losses and teams disoriented by successive managerial changes.  response A General Management transition management mission with the following objectives:   Recruit the future managing director with a partner firm   Design and set up a new organization   Manage and coach the teams Adjust and implement the transformation plan planned for the subsidiary  RÉSULTATS Une organisation revue, approuvĂ©e et mise en place avec une rĂ©duction de 30% des effectifs et un management team renouvelé  Un plan de transformation ajustĂ© et lancĂ© (pour des baisses de coĂ»ts de 15%)    Une stratĂ©gie commerciale et un plan d’action de relance produisant ses premiers effets avec un retour d’une croissance au-dessus de 10% dĂ©but 2020     testimony DĂąu-KhĂŽi Nguyen CEO Rail Europe Impact consultants arrived at a critical moment in the transformation of the subsidiary Rail Europe: change of IT system, new business strategy, and a global restructuring. Impact consultants accompanied us with an operational approach and allowed the successful transformation of teams based in the USA. Rodolphe was able to analyze the details, then motivate and take the organization to a new stage, making the best use of synergies with teams in other countries and restoring the trust of our customers. The results of the mission were completely in line with our expectations, and, even more essential, Rodolphe was able to rebuild the trust of the teams, before recruiting a new General Manager and ensuring the handover MISSION 2 CONTEXT sales Transport & Mobility Strategy & Governance Organisation & Transformation Distribution The world leader in train ticket distribution, a company with 90 years of experience and today a major player in travel technology.  Background:   A leading company in international markets but absent in Europe for historical reasons.  Following a change of shareholder, it wants to develop the European market and primarily the B2B market. response A 6-month development mission that includes:  A strategic market analysis: segmentation, positioning, encryption and priority targets  A complete action plan (marketing, sales, organization) to achieve the objectives  Simultaneous business development (from lead generation to closing) RÉSULTATS A complete market study, identified priorities, quantifiable achievable objectives  Clear action plan, methodology and organisation  First signed accounts and an online sales pipeline with objectives testimony Florence Pasquier, CCO Rail Europe We had already worked with Impact Consultants for our North American market. The collaboration had been a great success, efficiency, a good integration in the Rail Europe teams, an attitude strongly focused on the concrete, the delivery of quick results, all in a great climate of confidence.  This new cooperation for our arrival in Europe was also a success: better knowledge of the market, competitors, generation of a database of prospects, approach of segments/ countries identified as priority, appropriation by the Impact Consultants teams of Rail Europe’s USP, strengths, tech solutions, business model, etc. and signing of the first contracts. Discover our other references! Share this page project management interventions Market Intelligence Marketing opĂ©rationnel

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ILE DE FRANCE MOBILITÉS

ILE DE FRANCE MOBILITÉS CONTEXT Transport & Mobility Strategy & Governance Innovation Ile de France mobilitĂ©s is the organizing authority for sustainable mobility in Île-de-France. It is responsible for organizing and managing all public transport as well as shared transport in the territory. It is a unifying company for all actors who innovate, with the aim of making mobility services more adapted and satisfying for travelers. Background: Ile de France MobilitĂ©s seeks to select and develop mobility startups whose solutions have a real impact on customers and users. Ile de France MobilitĂ©s has launched a mobility challenge to select them. She also looked for partners to qualify, support and coach the selected startups. response IMPACT CONSULTANTS uses the experience of support and growth gained, before or after the investment, to: Secure the selection and smooth running of support for startups Bringing startups to successful experiments and deployments in Ile de France Create the conditions for a relationship of trust with the selected startups Help startups make the best possible decisions in their acceleration phase results 3 successful experiments from startups in Ile de France. IMPACT CONSULTANTS was able to bring impact by securing their funding and solving the specific difficulties and challenges faced by young innovative companies Discover our other references! Share this page

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